Testimonials

 

Waquis is known industry-wide for our attention to customer service. Every client has a dedicated project manager and team so we're able to understand our clients' needs and unique requirements and respond within hours, or minutes, to any requests.

 

Because we specialize in the mortgage industry, we're up-to-date on all new regulatory and investor requirements.

 

Although we work with major US banks to small lenders - every client receives the same level of excellent customer support and attention to detail.

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Below are just a few comments from our satisfied clients:

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"It is a pleasure working with the Waquis staff; their dedication is unmatched. I highly recommend using Waquis for any project that requires attention to detail and requires a 'can do' team attitude."

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Charo Huston. Asst. VP. Flagstar Bank

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"We have 3 divisions.  Secondary Market and Government Lending which is my division, Mortgage Partners Finance through the Federal Home Loan Bank in Topeka and our In-House division.  All 3 now work with Waquis as they were working with a different QC Vendor.  After a trial comparison with Waquis, they preferred the process with Waquis and switched.

 

Waquis wrote our QC policy updates to meet requirements when we were getting approved for FHA.  It would have much harder without Justin’s help with that process.  So, we use Waquis for more than just QC…they keep us on track with annual guidance on QC changes and loan policy updates when needed.

 

Since I have partnered with Waquis we  have never looked back.  Their service is, in my opinion is unmatched.  We put together a system where everything with “Pre-Funding Review” happens simultaneously with QC while the CD is being prepped by our closer.  Waquis will have our report back typically within 24 hours and it will give us a grade and guidance on any missing items or oversights.  Everything happens seamlessly while we are preparing for closing.

 

I am amazed at some of the things they will call our on very complex loan files.  This adds a level of confidence that I did not have previously.  I have the use of a “second set” of eyes on every file. Then, at the end of the month we send over our closing report…they make the “Post-Funding” selections and we send them the requested files. 

 

No more worrying about capacity or timing of loan files.  Waqauis has kept us compliant and makes me wonder why I ever struggled with something they execute flawlessly.  I have total confidence with our relationship with Waquis.

 

We are happy working with Waquis and have been for years!"

 

Craig Wells, CRU NMLS # 301942

SVP, Secondary Market Ops Mgr

Community National Bank & Trust

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“Waquis has been outstanding to work with! I would recommend them highly to anyone looking for a QC and compliance company. They have been instrumental in getting our QC process and procedures up-to-date and ensuring our post-closing audits are completed in a timely manner.”

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Jim Passi. President. Integra Mortgage

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“I highly recommend Waquis. Customer service is a top priority with Waquis. They are always responsive to inquiries and provide us with easy to use comprehensive trending reports. This helps us to continually improve the quality of our loans."

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Steve Haythore. President. Stellar Capital